The international exam board for the performing arts and English language

Privacy Policy

Published: 7th July 2009

Boosey & Hawkes Music Publishers Ltd is hereafter referred to as "B&H".

The website at is hereafter referred to as “the Site”.

This Privacy Policy should be read in conjunction with our Terms and Conditions of Use. By accessing and using the Site you are agreeing with the Terms and Conditions of Use and with this Privacy Policy.

What information do we collect

Information that you give us including, from time to time, name, email address, email news service preferences and, for shop customers, billing information, delivery address and telephone number.

Information that is automatically collected through the use of cookies. A cookie is a text-only string of information that a website transfers to the cookie file in your browser software. The cookie does not contain any personal information about you, nor is it linked to any personal information. It enables other software to track the movement of the browser through the site. Some cookies last only for the duration of a single visit. Other cookies can persist for longer enabling the website to recognise that browser on a return visit and so tailor the content presented to the interests previously displayed through that browser.

What is the information used for?

Personal information is used to enable us to provide services to you such as taking and delivering orders through the shop, order tracking, email newsletters.

Cookie data is used in the aggregate so that we can analyse the interests and behaviour of our users and improve the service we provide. On certain pages of the Site individual browsers are tracked so that for instance extended Help information is not presented each time the browser returns to the page and so that new content can be rotated during the visit of that browser.

Is the information ever shared with third parties?

Information associated with orders placed in the shop is passed to our fulfilment partners solely for the purposes of fulfilling your order. Our fulfilment partners process the payment and deliver the products on our behalf. These partners are:

Once you have made a purchase from the Trinity College London online shop, your details will also be passed to Trinity College London, a company incorporated under the laws of England and limited by guarantee (company registration No. 02683033) and a charity registered in the UK (charity No. 1014792) whose registered office is at 4th floor, 89 Albert Embankment, London, SE1 7TP.

Cookie information is passed in aggregate to the servers operated by Google Inc solely in order that we can use Google Analytics software to analyse user numbers and patterns. No personal information is associated with the cookie information.

No other information is shared with any third party.

Can I prevent any information being collected about me?


You do not need to give us any personal information to use the Site. We only require personal information when you make a purchase in the online shop or when you register to receive email news or other services.

You can disable the cookies in your browser and this will prevent the Site from using the data string. Consult the Help file in your browser software for details. Please be aware that a number of features of the Site use cookies. If you disable cookies in your browser these features may not operate as intended or at all.

Can I find out what information you have collected about me in the past?

You can go to your Profile to see information we are holding about you. Additionally you can request a copy of the personal data we hold by emailing Please note that we will not send financial information by email.

Can I delete the information you have collected about me in the past?


You can email and request that we delete all the personal information that we hold. We will comply with your request within 5 working days and will confirm by email when the deletion has taken place.

You can clear the cookie data that has been lodged in your browser by deleting the browser history. Consult the Help file in your browser software for details. Please note that this will delete all cookies not just those transferred by

Company and data protection information?

The data controller of data on the Site is Boosey & Hawkes Music Publishers Ltd which is a company registered in England and Wales under company number 682637, whose registered office is Aldwych House, 71-91 Aldwych, London WC2B 4HN. Any queries or notices under the Data Protection Act should be addressed to the Company Secretary at the above address.